Returns & Exchanges

Returns & exchanges can be turned around quicker if the original invoice or your order number is included.

We recommend that your use a tracked & signed service to make sure we safely receive your return/exchange.

Free Delivery

Hair Extensions

  • We will only accept returns on hair extensions when the bundles are unused and still attached to the original packaging.
  • For health and hygiene reasons, we won't accept the return of used hair.
  • Hair that has been dyed, washed, or chemically treated is non-refundable.
  • Hair Extensions must be returned before an exchange or refund can be issued.
  • Postage and handling costs will not be refunded, these are at the customer’s expense.
  • Returns & exchanges can be turned around quicker if the original invoice or order number is included.
  • We recommend that your use a tracked & signed service to make sure we safely receive your return/exchange.
Free Delivery

Wigs

  • Due to hygiene standards and regulations, returns are not accepted on custom handmade wigs.
  • Wigs that has been dyed, washed, or chemically treated is non-refundable.
  • Wigs must be returned before an exchange or refund can be issued.
  • Postage and handling costs will not be refunded, these are at the customer’s expense.
Free Delivery

Return Address

Sahar Returns,
Sahar Hair,
IK House,
Queensway North,
NE11 0NY

Returns & exchanges can be turned around quicker if the original invoice or your order number is included.

We recommend that your use a tracked & signed service to make sure we safely receive your return/exchange.